Home  >  Support  >  Frequently Asked Questions

		This section provides answers to the most common technical problems and general questions gathered from our customers.  Before contacting us, we recommended you search here for answers or solutions to your problem. •  Where can I buy Flash Support Group products? •  What is the difference between AF9836 and AF9836B? •  What is the difference between AF9709 and AF9709B? •  Can CF cards sold commercially substitute for the compact flash cards used in AF9710 and AF9850? •  When AF9850 (USB interface unit) is installed to AF9723, is it possible to install AF9835(B) Ethernet unit to have both LAN and USB interfaces? •  When AF9850 (USB interface unit) is installed to AF9723, does it support memory size up to 2G bit without AF9836B? •  How can I update the algorithm software of AF9834 gang unit? •  How can I install the AF9850 USB interface unit? •  What should I do when AF9723 cannot recognize the installed AF9836B? •  What should I do when an error code of "ERROR52" is displayed and device programming is not performed anymore on AF9700 series programmers?
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